Thank you for choosing Axiscure. We want to ensure your satisfaction with our products. Please read our Refund and Returns Policy carefully to understand your rights and responsibilities.
Refund Policy:
- Eligibility: To be eligible for a refund, you must contact our sales representative within 14 days of receiving the product.
- Contacting Us: To initiate a refund, please contact our sales representative via email at info@test.axiscure.co or by phone at +971 4 570 9838. Provide your order number, the reason for the refund, and any supporting documentation.
- Return of Products: If your request is approved, we will provide you with instructions for returning the product. Please ensure that the product is in its original packaging, unused, and in the same condition as received.
- Inspection and Approval: Once we receive the returned product, we will inspect it for compliance with our return criteria. If approved, we will process the refund.
Returns Policy:
- Damaged or Defective Products: If you receive a damaged or defective product, contact us immediately. We will provide instructions for return or exchange.
- Non-Returnable Items: Certain items, such as customized or personalized products, are non-returnable unless they are defective.
Contact Us:
If you have any questions or concerns about our Refund and Returns Policy, please contact us at:
Axiscure
Office 4102, API TRIO OFFICE TOWER
Al Barsha 1, Sheikh Zayed Road
Dubai, UAE
Email: info@test.axiscure.co
Phone: +971 4 570 9838
Work Hours: Mon – Sat: 9 AM – 6 PM
We reserve the right to update this Refund and Returns Policy. Please check the policy periodically for any changes.
Thank you for choosing Axiscure.